Communications With The Tenant

One of the most important services that your property management professional in Giles Overlook performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Renters in Giles Overlook often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.