Communications With The Tenant

Managing interactions with a tenant in Rock Hill

One of the primary duties that a property management professional in Rock Hill performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Rock Hill typically ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.