Communications With The Tenant

One of the most important services that your property management expert in Chelmsford performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Chelmsford will often ask to break lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.