Communications With The Tenant

One of the primary duties that your property management expert in Oliver Estates performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Renters in Oliver Estates typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.