Communications With The Tenant

One of the primary duties that any property manager in Hoover_property performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Hoover_property typically ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.