Communications With The Tenant

One of the most critical services that your property management professional in Balmoral Greens performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Balmoral Greens may ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.