Communications With The Tenant

One of the important services that a property manager in The Pines performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in The Pines may ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.