Communications With The Tenant

One of the most important duties that a property management professional in Ridge Top performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Renters in Ridge Top typically ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.