Communications With The Tenant

One of the primary duties that any property manager in North Ridge performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in North Ridge typically ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.