Communications With The Tenant

One of the most critical duties that any property management expert in Five Oaks performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the renter.

Tenants in Five Oaks often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.