Communications With The Tenant

One of the most critical duties that your property management expert in Fairfax Plaza performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Fairfax Plaza may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.