Communications With The Tenant

One of the primary services that your property manager in The Birches performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in The Birches may ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.