Communications With The Tenant

One of the most critical services that your property management professional in Randolph_square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Randolph_square typically ask to change rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.