Communications With The Tenant

One of the most important services that any property management professional in Laurel_mews performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in Laurel_mews typically ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of weakness causing the owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.