Communications With The Tenant

One of the most important duties that a property management professional in Fenwick_estates performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Fenwick_estates often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.