Communications With The Tenant

One of the most important duties that your property management expert in Valley View Estates performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Valley View Estates often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.