Communications With The Tenant

One of the primary duties that any property management professional in Society Hill performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Society Hill often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.