Communications With The Tenant

One of the important services that any property management professional in Round House Square performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Round House Square typically ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.