Communications With The Tenant

One of the important duties that a property management expert in Potomac Mews performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Potomac Mews may ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.