Communications With The Tenant

One of the important duties that a property management professional in Overlook Condominium performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Overlook Condominium may ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.