Communications With The Tenant

One of the most important duties that a property management expert in Old Town North performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Old Town North may ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.