Communications With The Tenant

One of the important services that your property management professional in Edge Hill performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Edge Hill typically ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.