Communications With The Tenant

One of the primary duties that a property management professional in Cardinal Place performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Cardinal Place will often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.