What we look for in tenants
Nesbitt Realty prefers to deal with tenants that:
- A good tenant pays the rent on time every time. This means paying on or before the first, rather than at 5 pm on the 5th.
- A good tenant is honest. A good tenant does not sneak in a co-tenant or pet.
- A good tenant is fastidious or at the very least reasonably clean. A good tenant does not bring pests like rodents and bugs.
- A good tenant does not break systems or damage the property.
- A good tenant is courteous and easy to work with. A good tenant understands the difference between a property manager and a hotel concierge.
- A good tenant doesn't disturb neighbors.
- A good tenant complains at appropriate times. Tenants that don't report maintenance issues cost landlords money and cause head-aches for property managers.
- A good tenant doesn't complain when it's not appropriate. This means that a good tenant doesn't ask to replace or upgrade functioning systems. A good tenant doesn't expect more than the lease provides. A good tenant doesn't complain that an appliance doesn't work when the tenant doesn't know how to operate the appliance.
- A good tenant does not smoke in the rental.
- A good tenant is looking for a rental term that is as long as the landlord want to rent the property.
So this is what we're looking for in a tenant, but how do we find renters who measure up to this ideal. Experience has taught us that bad tenants can appear as polite, nicely-dress, well educated people with good jobs. Under the wrong circumstances these same people can make a property manager and landlord's life a living hell.
Our Five Step Process
Fair Housing Laws and our conscience dictates that we do not judge people based upon appearance. We do however judge people based upon their track records and their actions. If a applicant is rude to us at the outset, they will probably be rude as tenants. If a tenant is applicant is dishonest, we can expect them to be dishonest as tenants. If an applicant has trouble scrounging up money for background fees and the first month of rent, we can expect that same person will have troubles while they are in the rental.
But even if every appearance initially is good we still vet every tenant with a full background check. Every tenant and occupant must submit a government issue photo identification. From there, as property managers we start our vetting process.
After the background check is complete we make a recommendation to the landlord based upon our experience as property managers and the information that we have verified. Ultimately the landlord decides if the risk is worth taking, but they make that decision based upon facts and expert advice.
Property Management Resources
Our Broker Will Nesbitt
"I am by nature a trusting person, but this business has taught me to verify every statement that a tenant makes. Scammers and bad tenants can sometimes give every appearance of being trustworthy and upright people. We never cut corners on background checks." ~ Will Nesbitt
I like tenants that pay on time. Late paying tenants cause extra work and unnecessary stress for landlords and property managers. ~ Julie Nesbitt