Communications With The Tenant

Managing interactions with a renter in Riverton

One of the most important services that your property management professional in Riverton performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Riverton may ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.


We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.