Communications With The Tenant

Managing interactions with a tenant in Browntown

One of the most important services that a property management expert in Browntown performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Renters in Browntown will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.


We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.