Communications With The Tenant

Managing interactions with a renter in Timberville

One of the most important duties that your property management expert in Timberville performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Timberville will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.


We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.