Communications With The Tenant

Managing interactions with a tenant in Timberville

One of the most critical services that any property management professional in Timberville performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Timberville will often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.


We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.