Communications With The Tenant

One of the most important duties that your property management professional in Star Tannery performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Star Tannery will often ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.