Communications With The Tenant

One of the important services that a property manager in New Market performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in New Market often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.