Communications With The Tenant

One of the most important duties that your property management professional in Edinburg performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Edinburg often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.