Communications With The Tenant

Managing interactions with a tenant in Edinburg

One of the most important services that your property manager in Edinburg performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Edinburg may ask to break rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.


We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.