Communications With The Tenant

Managing interactions with a tenant in Broadway

One of the most critical services that your property manager in Broadway performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Broadway typically ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.


We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.