Communications With The Tenant

Handling interactions with a tenant in Shenandoah County

One of the important services that any property manager in Shenandoah County performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Shenandoah County often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.


We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.