Communications With The Tenant

Handling interactions with a renter in Shenandoah County

One of the most important services that your property management expert in Shenandoah County performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Shenandoah County may ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.


We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.