Communications With The Tenant

One of the important services that any property management professional in Shenandoah performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Shenandoah often ask to break lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.