Communications With The Tenant

Handling interactions with a tenant in Woodville

One of the important services that any property management professional in Woodville performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Woodville often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.