Managing interactions with a tenant in Boston
One of the important duties that a property management expert in Boston performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.
Tenants in Boston often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.
The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the owner time and effort.
Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.
We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.
a handy reference for rental investors in Boston
- Before you move a tenant into your rental property in Boston
- Collections and evictions
- Communications with the renter
- During the lease term
- End of lease term and what happens when a tenant breaks the lease
- How does the landlord get paid?
- How your management company handles the association and your community
- How your management company handles utilities
- How Nesbitt finds renters
- Insurance matters for landlords using our property management
- How Nesbitt Realty & Management manage keys
- Boston property owner responsibilities
- Maintenance, repairs & inspections for your rental property in Boston
- The move-in inspection
- Property management information form
- Selling a 1031 tax exchange & more
- Starting our management of your rental
- When landlords don't yet know their new address
- Vetting renters in Boston