Communications With The Tenant

Handling interactions with a tenant in Rappahannock County

One of the primary services that your property manager in Rappahannock County performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Rappahannock County may ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.


We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.