Communications With The Tenant

One of the important duties that your property management expert in Triangle performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Triangle will often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.