Communications With The Tenant

One of the most critical duties that a property management expert in Highland Park performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Highland Park may ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the property owner to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.