Communications With The Tenant

Handling interactions with a tenant in Luray

One of the most important duties that any property management expert in Luray performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Luray will often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.


We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.