Communications With The Tenant

Managing interactions with a tenant in Page County

One of the most critical duties that a property management professional in Page County performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Page County often ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.


We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.