Communications With The Tenant

Managing interactions with a tenant in Manassas Park

One of the most important duties that any property management professional in Manassas Park performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Manassas Park will often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.


We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.