Communications With The Tenant

One of the most critical services that a property manager in Oaks Johnson performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Oaks Johnson will often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.