Communications With The Tenant

Managing interactions with a renter in Manassas

One of the important services that any property management professional in Manassas performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Manassas often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.


We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.