Communications With The Tenant

Handling interactions with a renter in Manassas

One of the most critical services that your property management expert in Manassas performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Manassas may ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the rules exist. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.


We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.