Communications With The Tenant

One of the most critical services that a property management expert in Stephens City performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Stephens City often ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed property owner at a moment of weakness causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.