Communications With The Tenant

Managing interactions with a renter in Middletown

One of the important services that your property manager in Middletown performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Middletown often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.


We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.