Communications With The Tenant

One of the most critical duties that any property management expert in Middletown performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in Middletown typically ask to break rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.