Communications With The Tenant

Managing interactions with a renter in Middletown

One of the most critical services that your property manager in Middletown performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Middletown may ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is against the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.


We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.