Communications With The Tenant

Handling interactions with a tenant in Cross Junction

One of the most important duties that a property manager in Cross Junction performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Cross Junction typically ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.


We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.