Communications With The Tenant

Handling interactions with a tenant in Clear Brook

One of the most critical duties that a property manager in Clear Brook performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in Clear Brook often ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is against the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.


We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.