Communications With The Tenant

Handling interactions with a renter in Frederick County

One of the most important duties that any property management professional in Frederick County performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Frederick County may ask to break rules, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.


We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.