Communications With The Tenant

Managing interactions with a renter in Flint Hill

One of the most critical duties that a property management professional in Flint Hill performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Flint Hill often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.