Communications With The Tenant

One of the most important duties that a property manager in Skyline performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Skyline may ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.